We use customer information to respond to enquiries, process orders, provide support, and keep the Stinger experience secure and useful.
Information we may collect
The information we collect depends on how you use the website and may include:
- Contact information, such as your name, email address, phone number, and enquiry details when you contact us.
- Order information, such as delivery details, products purchased, payment status, and order history.
- Technical and usage information, such as device type, browser, pages viewed, and actions taken on the website.
How we use information
We may use this information to:
- Respond to questions about products, fitment, orders, delivery, or support.
- Process and fulfil orders, communicate updates, and handle returns or product issues.
- Maintain site security, prevent misuse, and improve product information and customer experience.
- Send relevant updates where you have asked to receive them or where permitted by applicable law.
Data retention and security
We keep information only for as long as reasonably necessary for the purpose it was collected, including order support, record keeping, and legal obligations. We use reasonable safeguards designed to protect information, but no online transmission or storage method can be guaranteed completely secure.
Your choices and requests
You may ask to access, correct, or update personal information we hold about you, subject to applicable law. You can also opt out of marketing messages by using the unsubscribe option provided or by contacting us.
Contact us about privacy
For a privacy-related request, use the Contact Us form and select or state “Privacy Request” in your message. Please include enough information for us to identify and respond to your request safely.